We deliver reliable, proactive and expert support through our Client Services team

Customer engagement and satisfaction is incredibly important to us. We have created a bespoke, interactive portal that allows our account management team to ensure they provide the best possible service at all times.

  • Planned Preventative Maintenance
  • Electrical Testing
  • Cybersecurity Audit
  • Client Training
  • Bureau
  • 24/7 Response
  • Flexibility
  • Remote Monitoring
  • Strategy Review
  • Dilapidation Surveys
  • Proactive Reporting
  • System Upgrades
  • Control Optimisation
  • Safety & Stability
  • Building Health
  • Occupant Satisfaction

Live Feedback

Client Rating

PROFESSIONAL BUREAU SERVICES

Operating 24 hours a day, 365 days a year our dedicated engineers are on standby ready to attend sites as required. The Bureau can remotely monitor your BMS, receive alarms and react immediately.


CALLOUTS & BREAKDOWN COVER

We provide a 24 hour callout facility with remote support via our bureau and remote engineers. Critical and onsite spares can also be provided.


CUSTOMER SATISFACTION

Customer satisfaction and engagement is key. Our interactive feedback portal allows our account management teams to ensure they provide the best possible service at all times.


CYBER SECURITY

Client site credentials are managed through a secure portal, ensuring engineers have appropriate system access.

PLANNED PREVENTATIVE MAINTENANCE (PPM)

Planned maintenance can be tailored to your exact requirements to ensure optimum performance, maximum efficiency and to improve the reliability of your assets.


EXTRA WORKS & CONTINUITY

Our maintenance department also undertakes system surveys, healthchecks, upgrades and refurbishment. They can help you plan for a number of scenarios.


ENERGY SAVINGS

Our engineers ensure that the system is operating as efficiently as possible, helping to reduce energy costs and increase the longevity of equipment.

 Get in Touch

Start your journey with us today. Click below to get in touch.

Maintenance News

By Jo Dobson 20 Jun, 2022
Great feedback for our Maintenance team from our client at Folkestone Museum.
By Jo Dobson 15 Jun, 2022
What makes TOTAL CONTROL one of the UK's leading, independent specialists looking after the BMS health and maintenance of your building? Happy customers. We're really proud to share a small selection of the many, positive online submissions from our feedback portal - an interactive, real-time feed available on our maintenance page here 👉 Maintenance Customer Feedback Portal We deliver reliable, proactive and export support through our 4 Pillar Plan of BMS Maintenance services. Get in touch with us to see how we can support you with any of the following: - developing a preventative maintenance strategy for your building - offering a highly-rated remote monitoring response bureau - cyber security audits - system upgrades - occupancy analytics and statisfaction
By Jo Dobson 10 Mar, 2022
We deliver sustainable, data-driven savings with our Energy Saving Solutions.
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